Mac Imesages App Keeps Showing Unread Messages

  • Jul 07, 2018  The badge provider is a system app which dictates the manner in which message notifications show up on your device’s screen. If for some reason, your device shows the wrong number of unread messages, Badge Provider may be the culprit. To resolve the problem you must delete the data files and restart the device.
  • Mar 15, 2017  In your case, the Messages app in Mac OS thinks you have an unread message even though you don’t. Fortunately, this is an easy problem to fix. First, make sure that you completely close out of the Messages app. That means that you have not just closed the active window but the app is completely closed.
  1. Mac Messages Showing Unread

May 21, 2017  There are documented cases of this issue on Apple forums; however, there is no solution. It seems this is an issue with 3 rd party email providers and specifically related to an IMAP email account you have added in Mac Mail. Fix Mac Sent Mail Unread Messages. The only documented solution is to remove the email account and re-add it in Mac Mail.

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Mail User Guide

1 unread message inbox 1 outlook

By default, Mail groups together email messages that are part of the same “conversation” (or thread), instead of listing each reply individually. Conversations make it easier to follow a thread and help streamline your Inbox.

Tip: It’s easy to turn conversations on or off. In Mail, choose View > Organize by Conversation (a checkmark shows it’s on).

Show all of the emails in a conversation

In the Mail app on your Mac, do one of the following:

  • For one conversation: Click the message count in the top message.

  • For all conversations: Choose View > Expand All Conversations.

    If you don’t want to see all of the emails anymore, choose View > Collapse All Conversations.

Read a conversation

In the Mail app on your Mac, do any of the following in a conversation in the preview area:

  • See the subject line: Scroll to the top of the preview area—the subject line is shown there instead of in each message. You can also click Details in the header area of a message, or look at the subject line in the message list.

  • Step through a conversation: Press Option-Up Arrow or Option-Down Arrow.

  • Show more of a message: If a reply contains the original message but doesn’t show all of it, click the See More link at the bottom of the reply.

Mac Messages Showing Unread

You can change the order of messages in the preview area. Choose Mail > Preferences, click Viewing, then select or deselect “Show most recent message at the top.”

Exclude emails from a conversation

By default, a conversation includes related messages that are in other mailboxes. You can exclude these messages from conversations.

In the Mail app on your Mac, do one of the following:

  • Always exclude related messages: Choose Mail > Preferences, click Viewing, then deselect “Include related messages.”

  • Exclude related messages until you quit Mail: Choose View > Hide Related Messages.

When you delete a conversation, related messages located in other mailboxes are not deleted.

You can make conversations easier to spot in the message list by highlighting them. Choose View > Highlight Conversation.

When conversations are turned off and you select one of the messages in the thread, the other messages are highlighted so you can still identify the thread. To change the highlight color or turn off the highlighting, choose Mail > Preferences, then click Viewing. If you want to see the highlighted messages grouped together in the preview area, choose View > Show Related Messages.

See alsoRead emails in Mail on MacMute email conversations in Mail on MacMark emails as read or unread in Mail on Mac